External SCOT - Magnolia Fire Department

About You

Using the map above please select the zone you live in?

This question is not required, but is helpful.

Which of the following describes you?

Homeowner
Renter
Business Owner
I work in the area
Other (Please Explain)

Explain

How long have you lived in our community?

Have you had any interactions with the Magnolia Fire Department

Please explain your interaction, including year of interaction.

How familiar are you with the services provided by the Fire Department?

Strengths

Please rate the following on a scale of 1 (Poor) to 5 (Excellent):

Emergency Response Times

Professionalism of Firefighters/Staff

Friendliness and Courtesy

Fire Prevention Education

Community Involvement/Outreach

Open-Ended: In your opinion, what does the Magnolia Fire Department do best?

Challenges

Please rate your level of concern for the following potential challenges:

Staffing Levels

Not Knowledgeable on Topic
Not a Concern
Minor Concern
Major Concern

Funding Resources

Not Knowledgeable on Topic
Not a Concern
Minor Concern
Major Concern

Response Coverage

Not Knowledgeable on Topic
Not a Concern
Minor Concern
Major Concern

Equipment Age/Condition

Not Knowledgeable on Topic
Not a Concern
Minor Concern
Major Concern

Public Awareness/Communication

Not Knowledgeable on Topic
Not a Concern
Minor Concern
Major Concern

Open-Ended: What are the top 1–2 areas where we could improve our services?

Open-Ended: What is one challenge or issue you’ve noticed with our services?

Opportunities

Which of these programs would you like to see expanded or added? (Select all that apply)

CPR/First Aid classes
Smoke alarm installation programs
School fire safety programs
Community open house events
Disaster preparedness workshops
Other

Explain

Would you support the use of new technologies (e.g., drones for search and rescue, mobile apps for alerts) to enhance our services?

Strongly Support
Support
Neutral
Oppose
Strongly Oppose

Open-Ended: Do you have other ideas for programs, services, or opportunities we should consider?

Threats

Which of these do you believe could most impact our ability to serve in the future? (Select up to 3)

Severe weather events
Wildfires or natural disasters
Population growth/urban expansion
Hazardous materials incidents
Funding cuts
Other: ______________________

Explain

Open-Ended: What external threats should the Magnolia Fire Department prepare for?

General Feedback

Overall, how satisfied are you with the Magnolia Fire Department?

Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied

Additional Comments: Please share any other suggestions or feedback to help us serve you better.

How would you prefer to receive information and updates from the Fire Department?

Social Media
Email
Department Website
Community Meetings
Local News or Newspaper
Other (Please Explain)

Explain

Thank you for your time and input! Your feedback is vital in helping us serve the Magnolia community more effectively.

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Magnolia Fire Department SCOT Community Survey

About You

Strengths

Challenges

Opportunities

Threats

General Feedback

Thank you for your time and input! Your feedback is vital in helping us serve the Magnolia community more effectively.